If for any reason you would like to exchange your product, perhaps for a different size in clothing. If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. You can do it by sending a message on Contact Us page *You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired.
My tracking says “no information available at the moment”.įor some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If you haven’t received tracking info within 5 days, please contact us. Yes, you will receive an email once your order ships that contains your tracking information. *This doesn’t include our 2-5 day processing time. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country. We are not responsible for any custom fees once the items have shipped. If you happen to be located in one of those countries we will contact you. However, there are some locations we are unable to ship to.
We provide free shipping to over 200 countries around the world. Packages shipped from our US warehouse are shipped through USPS. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world. Nothing means more to us than bringing our customers great value and service. We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Send your shipping instruction/request with your payment.
International buyer will be responsible for any possible custom, duty, or brokerage fee,especially you are from Germany. If you have any questions, please send message to us before placing your bid.Ħ.
Negative feedback doesn’t help solving problems.ĥ. Before posting negative feedback please contact us so we can work it out. If you are satisfied with your transaction with us, please leave your comment on our file and we will be sure to reciprocate when we do our updates. This policy ensures that everyone gets proper recognition and makes the process a bit smoother for both parties. Our Feedback Policy: On a regular basis, we go through our feedback file and submit feedback for all of those who have filed feedback on us. most of our products are expensive, if you need not it, please don’t open it. If buyer want to return under non-open condition, the buyer must pay the shipping cost from us to buyer and return shipping cost. IF YOU NEED FASTER CARRIER, PLEASE CONTACT US FOR THE UPS/DHL/EMS DISCOUNT. If your order is more than 3 pcs, we will select EMS. , It will take you 3~22 working days,Different country, Different delivery time. IF you order less than 3 pcs, we will ship it by SINGAPORE Post or China Post International Economics Air Mail If these conditions are not met, seller reserves the right to void the auction.Ģ. Communication or payment must be made within 7 days after auction closed.